Common questions our customers ask.

Q.01Buying

Is it a subscription?

NO.
Q.02Buying

Do updates cost extra?

NEVER.
Q.03Buying

How often do updates happen?

MONTHLY.
Q.04Buying

How do I get it after I pay?

INSTANTLY.
Q.05Buying

Can I buy on my phone?

YES.
Q.06Buying

What is the best deal?

ALL FOUR.
Q.07Buying

How can I pay?

ANY WAY.
Q.08Buying

Can I get a refund?

IF IT WON'T RUN.
Q.09Setup

Mac or Windows?

BOTH.
Q.10Setup

What formats?

VST3 + AU.
Q.11Setup

Will it work in my DAW?

YES*
Q.12Setup

How do I install it?

3 STEPS.
Q.13Licence

How many computers?

2.
Q.14Licence

Got a new computer?

NO PROBLEM.
Q.15Making music

Can I release music I make with it?

YES.
Q.16Making music

Do I need experience?

NO.
Q.17Making music

Can I try before I buy?

LISTEN FIRST.
Q.18Free

Is there a free plugin?

SLEEVE.
Q.19Free

What is Track of the Month?

YOUR TRACK.
Q.20Help

I never got my email.

CHECK SPAM.
Q.21Help

Where do other producers hang out?

DISCORD.